Concerns or worries

If you have any worries concerning your child, the list below should help you decide who to contact: 
Class Teacher
Absence Note
Homework
School Uniform
General Progress
Deputy Headteacher
Disciplinary Matters
Parental Concerns
School Office
Illness or Absence
General Day to Day Information
Headteacher
Permission for Leave from School
Complaints
School Policy
 
In addition, the Headteacher is always happy to speak with parents on any matter. 
 
COMPLAINTS 
 
If you should have a concern or a complaint please contact us as soon as possible.  The first point of contact will normally be your child’s Class Teacher, Deputy Headteacher or the Special Needs Co-ordinator.  If you are not happy with the way your complaint has been dealt with or you feel it is too serious to discuss with teaching staff, please contact the Headteacher.  If you remain dissatisfied with the manner in which your complaint has been addressed, you are entitled to make a formal complaint to the Governors.  This must be in writing and addressed to the Chair of Governors, c/o Eastover School. 
 
STAGES IN THE COMPLAINTS PROCEDURE
 
Stage 1 Teacher / Deputy Headteacher
Stage 2 Headteacher
Stage 3 Chair of Governors
 
If you would like to look at your child’s records please make your request in writing to the Clerk to Governors c/o the school.  You will be given an appointment within 15 school days of receipt of the written request.  A small charge may apply to cover photocopying costs.

T. 01278 422693 E. office@eastover.somerset.sch.uk

Eastover Primary School, Wellington Road, Bridgwater, Somerset, TA6 5EX